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At Greykey Estates, we believe renting should be clear, fair, and professionally managed from the very beginning. Transparency is central to the way we operate.
Our approach ensures that every tenant understands the process fully before entering into a tenancy agreement.
All payments detailed below are permitted under the Tenant Fees Act 2019.
Holding Deposit
One week's rent
A holding deposit is required to reserve the property while referencing and compliance checks are completed.
This holding deposit will be withheld if any relevant person (including guarantors):
• Withdraws from the tenancy
• Fails a Right to Rent check
• Provides materially false or misleading information
• Fails to take all reasonable steps to enter into the tenancy agreement within 15 calendar days, or another deadline mutually agreed in writing.
Subject to a successful application, the holding deposit will normally be applied toward the first month's rent or tenancy deposit.
Tenancy Deposit
Rent under £50,000 per year
Five weeks' rent
Rent of £50,000 or more per year
Six weeks' rent
The tenancy deposit protects the landlord against damage, cleaning issues, or breaches of the tenancy agreement during the tenancy.
All deposits are protected within a government-approved tenancy deposit protection scheme in accordance with statutory requirements.
Unpaid Rent
Interest may be charged on late rent where the rent is more than 14 days overdue.
The interest rate will not exceed 3% above the Bank of England base rate, calculated from the date the rent became due until payment is received.
This provision exists solely to cover the reasonable costs associated with pursuing significant rent arrears.
Lost Keys or Security Devices
Tenants are responsible for the actual cost of replacing lost keys or security devices.
If the loss requires locks to be changed, tenants will be responsible for the reasonable cost of:
• Locksmith services
• Replacement locks
• Replacement keys for the tenant, landlord, and authorised key holders
Where additional administrative time is required, a charge of £15 per hour (inclusive of VAT) may apply.
Variation of Contract
£50 (inclusive of VAT) per agreed variation
Where a tenant requests a change to the tenancy agreement, this fee covers the reasonable costs associated with:
• Obtaining the landlord's instructions
• Preparing amended documentation
• Executing the revised legal agreement
Change of Sharer
£50 (inclusive of VAT) per replacement tenant
(or reasonable costs incurred if higher)
This covers the costs associated with:
• Landlord instruction
• Referencing and Right to Rent checks for the incoming tenant
• Deposit administration
• Preparation and execution of the new legal documentation
Early Termination (Tenant Request)
If a tenant wishes to end their tenancy early, they may be responsible for the landlord’s reasonable costs associated with re-letting the property.
These costs may include:
• Marketing the property
• Referencing a replacement tenant
• Preparing a new tenancy agreement
The tenant will remain responsible for rent until a replacement tenancy begins, or until the tenancy term ends, whichever occurs first.
Costs will not exceed the remaining rent payable under the tenancy agreement.
Questions About Fees
Greykey Estates is committed to maintaining a transparent and professional renting experience. If you have any questions about permitted payments or the tenancy process, our team will be pleased to assist.
Greykey Estates is a member of The Property Ombudsman, Propertymark and the Federation of Independent Agents. Professional Indemnity Insurance and Client Money Protection are provided via Propertymark.
Tenancy deposits are protected in a government-approved tenancy deposit protection scheme.
How do we ensure our tenants are protected?
We are a registered member of the Propertymark Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our Client Money Protection Certificate here.
You can review the Propertymark Conduct and Membership Rules here.